1. State of the Network
  2. State of Wireless
    • coverage
    • get it good enough that labs don't need their own?
  3. State of Help
    • Now that we have closed the helpdesk support at 9:00 pm for a few semesters in a row, does it look like this is working well? Should we re-visit the hours? Do we need longer coverage? How has the “auto logoff” during devotional working out?
    • chat support when not logged in?
    • improved ticket system
    • kiosk in hallways
    • training videos
  4. State of Equipment
    • new KVM
    • sandbox for testing, deployment, penetration testing
cc/agenda-16-november-2011.txt · Last modified: 2014/09/23 10:56 by tmburdge
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